Customer Support
At GUD Baseball (Prism Sports Journal), we’re always here to help athletes get the most out of their experience. Whether you have questions about using the app, need guidance on maximizing your development, or run into any technical difficulties, our team is committed to making sure you’re supported every step of the way.
If you don’t find the answer you’re looking for below, please reach out to us directly — we’ll be glad to help.
Frequently Asked Questions (FAQ)
How do I get started with Prism Sports Journal after downloading the app?
After creating your account, you’ll be guided through a quick onboarding process to set up your athletic profile. From there, you can begin logging entries, setting goals, and exploring the app’s features.
I forgot my password. How can I reset it?
After creating your account, you’ll be guided through a quick onboarding process to set up your athletic profile. From there, you can begin logging entries, setting goals, and exploring the app’s features.
Can I edit or delete journal entries after I’ve logged them?
After creating your account, you’ll be guided through a quick onboarding process to set up your athletic profile. From there, you can begin logging entries, setting goals, and exploring the app’s features.
What should I do if the app isn’t working correctly (freezing, crashing, or loading slowly)?
First, make sure you’re using the latest version of the app by checking for updates in the App Store or Google Play. If the issue continues, try restarting your device. If problems persist, contact our support team.
How can I contact support if I need additional help?
You can reach us directly at [email protected]
We aim to respond within 24–48 hours.
